Privacy Statement

1. Overview

Our commitment is to safeguard your personal data and uphold your privacy. This Privacy Statement outlines our practices regarding the collection, usage, disclosure, and protection of your information when you visit our site, make bookings, or interact with our services online or at our locations.

2. Data We Gather

The types of data we may collect include:

Personal Data

  • Full name

  • Email address

  • Contact number

  • Postal address

  • Payment information (handled securely through third-party services)

  • Government ID (for identity and age verification when needed)

Reservation & Usage Data

  • Booking records

  • Preferences and unique requests

  • On-premises service utilization (e.g., spa, dining, casino visits)

Technical Data

  • IP address

  • Device and browser type

  • Cookies and tracking tools

  • Website interaction details (e.g., pages visited, clicks)

3. How We Utilize Your Data

Your data is used for the following reasons:

  • To handle bookings and reservations

  • To confirm your identity and age

  • To facilitate secure transactions

  • To tailor your experience

  • To send booking confirmations and notifications

  • To offer customer service

  • To enhance our website and services

  • To fulfill legal duties and regulatory standards

4. Disclosing Your Data

We do not trade your personal data. Yet, we might share it with:

  • Reliable service partners (e.g., payment handlers, customer service solutions)

  • Government or legal entities, when legally necessary

  • Affiliates for promotional activities, with your consent

5. Cookies and Tracking Mechanisms

Cookies are employed to boost your experience, monitor site traffic, and deliver tailored content. You can adjust your cookie settings via your browser.

6. Data Protection

We employ standard security protocols to secure your data from unauthorized access, loss, or misuse. Payment processes are encrypted for security.

7. Your Entitlements

Depending on where you reside, you might have the right to:

  • Access your data

  • Amend incorrect details

  • Request data removal

  • Revoke consent for specific data applications

  • Challenge or limit data processing

To exercise these entitlements, reach out to us using the contact information below.

8. Data Conservation

We keep your personal data only as long as necessary for the purposes outlined in this statement, or as mandated by relevant laws.

9. Privacy of Minors

Our services target individuals aged 18 or older. We do not knowingly gather data from children. If we learn of any collection from a minor, we will promptly remove it.

10. Modifications to This Statement

We may revise this Privacy Statement periodically. Any updates will be published on this page with the latest revision date, and we advise regular reviews.

11. Reach Out

For any queries or issues regarding this Privacy Statement or your data, please get in touch with us.